1. Refund & Cancellation Policy
Jnana Prabodhini typically views donations as voluntary contributions toward its social and educational goals.
- General Non-Refundability: Donations are non-refundable.
- Erroneous Transactions: In the event of an accidental duplicate payment or a technical error, donors should contact the Jnana Prabodhini Accounts Office ([email protected]) within 24 hours of the transaction.
- 80G Tax Exemption: Refunds cannot be processed if a tax exemption certificate under Section 80G has already been issued.
- Documentation Required: Any refund request must include proof of the transaction, such as a bank statement or reference number.
- Processing Time: Valid refunds are typically processed within 10–15 working days.
2. Terms & Conditions for Donations
Donors are expected to adhere to the following when contributing to Jnana Prabodhini:
- Purpose-Driven Giving: Donors can specify a purpose (e.g., student sponsorship, equipment, or building fund). If no purpose is specified, funds are directed to general charitable objectives.
- Nationality Verification: Donors must correctly select their nationality (Indian vs. Foreign) due to FCRA regulations. Foreign citizens must use specific bank transfer methods as mandated by the Accounts Office.
- 80G Deductions: Donations made to the Jnana Prabodhini Trust are eligible for a 50% deduction under Section 80G of the Income Tax Act.
- Service Charges: Online donations attract service charge, which donors are requested to bear to ensure the full contribution reaches the cause.
- Liability: The organization is not liable for errors caused by third-party payment gateways or for inadvertent errors on the website.
3. Privacy Policy
Jnana Prabodhini follows the Information Technology Act, 2000 to protect donor data.
- Information Collection: JP collects Personal Identification Information (name, address, PAN, email) and Sensitive Personal Data (payment details) only for processing donations and issuing receipts.
- Confidentiality: Personal information is held securely and is never sold or rented to third parties for marketing.
- Data Use: Data is used strictly for identity verification for tax purposes, donation processing, and sending newsletters or updates.
- Authorized Access: Access is restricted to employees or contractors (such as payment processors) who need the information to perform their duties and are bound by confidentiality.
- Donor Rights: Individuals have the right to review, update, or correct their personal data by contacting the respective JP department.
4. Governing Law and Jurisdiction
The terms and conditions for the Jnana Prabodhini donations will be governed by and interpreted in accordance with the laws of India.
5. Contact Information
For any questions or concerns regarding these terms, please contact us at
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By proceeding with your donation, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
Thank you!